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TM3 - High Hit-Rate ISTQB Certified Tester Advanced Level - Test Management v3.0 Exam Objectives Pdf

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BCS ISTQB Certified Tester Advanced Level - Test Management v3.0 Sample Questions (Q31-Q36):

NEW QUESTION # 31
Which of the following characteristics of risk-based techniques is not appropriate to a more heavyweight risk- based technique?

A. Broad group of stakeholders
B. Mathematical formulas
C. Risk likelihood and risk impact on an ordinal scale
D. Defined processes and detailed documentation

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus distinguisheslightweightandheavyweightrisk-based approaches. Lightweight approaches typically usequalitativeassessments withordinalscales for likelihood and impact (e.g., Low/Medium/High).
Heavyweight approaches aremore formal and quantitative, may involvemathematical models,detailed documentation, anddefined processes, and can still involve a broad stakeholder set (e.g., via structured workshops), but theydo not rely on simple ordinal scalesas their main analysis device. Therefore, usingordinal scales(B) is characteristic oflightweight, not heavyweight.
Reference: ISTQB CTAL-TM v3.0 Syllabus, Chapter 4 (Risk-Based Testing) - subsection contrastinglightweight vs. heavyweightrisk-based techniques (qualitative/ordinal vs. quantitative/formal attributes).

NEW QUESTION # 32
A project has been running for a few months and the team does not seem to be making progress in their test approach. The team also lacks drive and enthusiasm and is sometimes seen to be performing their tasks too slowly. You have been asked to recruit an extra person into the team. In addition to introducing the new team member, you have decided to raise motivation.
Which of the actions listed below would most likely result in the opposite, a de-motivation of the team?

A. Providing adequate rewards to the testers when they have done an outstanding job.
B. Constantly prescribing overtime to the testers so that they will be accustomed to perform extra hours when necessary.
C. Organising a meeting with senior management in which senior management addresses the importance of good testing for this project.
D. Criticising testers only in private when they made a mistake during their test activities.

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus addressesmotivators and de-motivatorsin test teams. Sustainedmandatory overtimeis explicitly highlighted as ade-motivator, leading to burnout, reduced morale, and lower quality over time. In contrast, private, constructive feedback,recognition/reward, andvisible management supportare listed as practices that canimprove motivation. Hence,constantly prescribing overtime (B)is the option most likely tode-motivatethe team.
(ISTQB CTAL-TM v3.0 - Chapter "People Skills - Team Composition": motivation and de-motivation factors; effects of overwork, recognition, supportive leadership, and constructive feedback.)

NEW QUESTION # 33
Following up on the situation, the team lacks drive and is performing tasks too slowly. You have been asked to recruit an extra person into the team. Which of the following team roles would be most appropriate to enhance the team?

A. A person with the ability to complete tasks
B. A test process improvement consultant
C. A person with in-depth technical skills
D. A person who brings new ideas to the team

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
According to theISTQB Certified Tester Advanced Level - Test Manager v3.0 Syllabus (Chapter 7: People Skills - Team Composition), theBelbin team role modelis referenced to describe how a balanced team benefits from diverse behavioral roles.
"A team should consist of people who complement each other's strengths and weaknesses. When the team lacks drive or the ability to meet deadlines, a role such as the Implementer or Completer-Finisher may be needed to ensure that work is completed efficiently and on time." (ISTQB CTAL-TM v3.0 Syllabus, Chapter 7 - People Skills, Section: Building and Leading Test Teams) When a test teamlacks driveand isslow in completing tasks, this indicates the absence oftask-oriented rolesthat emphasize execution and delivery. The Belbin roles that suit this gap include:
Implementer (Practical Organizer)- disciplined, reliable, and efficient in turning ideas into actions.
Completer-Finisher (Detail-Oriented Finisher)- conscientious and ensures that work is completed to the required standard.
Recruiting a person with astrong ability to complete tasksbest addresses this deficiency and directly improves the team's delivery performance.
Why the Other Options Are Incorrect:
B). A test process improvement consultant- Focuses on optimizing processes, not motivating daily execution or speeding up delivery.
C). A person with in-depth technical skills- Adds expertise but does not necessarily address the lack of drive or task completion discipline.
D). A person who brings new ideas to the team- Reflects a creative or "Plant" role, valuable for innovation but not for improving execution speed or focus.
References (from ISTQB Certified Tester Advanced Level - Test Manager v3.0 Syllabus):
Chapter 7:People Skills - Team Composition
Section:Test Team Dynamics and the Belbin Team Roles
States that"the Test Manager should identify and balance behavioral roles within the team to ensure effectiveness, for example, introducing task-oriented members when delivery speed is lacking."

NEW QUESTION # 34
In multi-team environments with hybrid software development approaches, there are various challenges in the context of defect management, such as:
i. Alignment of defect attributes to be used
ii. Prioritisation of defects
iii. Alignment of the approach for defect fixes
Solutions to the above-mentioned challenges include:

A. Transparency of plans by sharing them between teams via dashboardsWhich solution is related to which challenge?
B. A = i, B = iii, C = ii
C. A = ii, B = i, C = iii
D. A = i, B = ii, C = iii
E. Synchronisation between the defect management tools
F. A = i, B = ii, C = i
G. The product owner should be involved in the defect management meetings

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
ii. Prioritisation of defects # A. Product owner involvement: The PO (or equivalent business authority) ensuresbusiness-value/risk-based prioritizationis consistent across teams.
i. Alignment of defect attributes # B. Tool synchronization: Toalign fields/attributes/statuses, teams synchronize or harmonize defect management tools and schemas.
iii. Alignment of approach for fixes # C. Transparent shared dashboards:Shared plans/dashboardssupport coordination onhow/whenfixes are implemented across teams, improving consistency and visibility.This mapping reflects the syllabus coverage oforganization-level test management, multi-team governance, tool alignment, and cross-team transparency practices in hybrid/Agile environments (CTAL-TM v3.0, Chapter 2:
Test Management in the Organization; Chapter 5: defect management coordination and reporting).

NEW QUESTION # 35
You are working as a test manager at a company that develops software applications for the mobile domain.
The organisation has recently been assessed against TMMi. This assessment showed that the company is a TMMi level 1 organisation. The projects use the V-model lifecycle and an independent test team exists. The test team consists of both experienced and novice testers. The team has not yet been formally trained in testing, but an ISTQB Foundation course is scheduled to take place in two months.
In your role as a test manager working in the independent test team, you have recently performed a risk assessment for a mobile software application to be developed. You want the features that have been identified as major risks to be tested more thoroughly.
Which test practice would you propose to mitigate the identified major product risks?

A. Start a test improvement project to achieve TMMi level 2
B. Create pairs of developers and testers to test the features with the highest risk levels together
C. Assign the most experienced testers to test the features with the highest risk levels
D. Use test design techniques such as equivalence partitioning and decision table testing

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus advises thatrisk mitigationincludes allocatingstronger capability and more efforttohigh-riskareas (e.g., by assigningmore experienced testersand more intensive testing to those features). In alow-maturity (TMMi level 1)context withnovice testers not yet trained, immediately deployingexperienced testersto high- risk items is the most practical and effective step to achievedeeper, more reliable testing.
Option B would be beneficial, but without formal training yet, immediate effectiveness is uncertain.
Option C is a longer-term improvement initiative, not a direct immediate mitigation for the current project risks.
Reference: ISTQB CTAL-TM v3.0 Syllabus, Chapter 4 (Risk-Based Testing) onallocating test effort and expertise according to product risk; Chapter 3 (Test Planning) onresourcing high-risk areasfirst.

NEW QUESTION # 36
......

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